Orders are processed Monday - Friday, and usually ship within 2 business days of when the order was placed. Please keep in mind that it can take 2-7 business days to receive your order from the date it was shipped; not the date the order was placed. Express orders placed before 1pm PST Monday - Friday will ship the same day, otherwise they will ship the following business day if placed after 1pm PST, on weekends, or on US holidays.  You will receive a shipping notification email that will notify you that your order has shipped. Customers who create an account and join our Club Mumu Loyalty Program are eligible for free domestic shipping. Users that check out as a guest and do not create an account are subject to a $6.99 shipping fee. Both free and paid standard shipping options are shipped via USPS first class mail. We do not refund outgoing shipping.

A signature will be required for all orders of $500 or more, prior to any discounts or coupon codes that are applied. The signature requirement is in place to protect our customers and ensure that your package is delivered to the intended recipient.